IT-Systems

DEVELOPMENT OF A MANAGEMENT INFORMATION SYSTEMS (MIS)

BACKGROUND AND INITIAL SITUATIOn

A corporate division carries out ~ 300 projects per annum with an estimated budget of ~ 125 Mill. EUR.

The current project portfolio and associated project reporting is neither consistent nor transparent.

CENTRAL CUSTOMER REQUIREMENTS

  • Central management of all relevant project-related KPIs in one central system
  • Optimization of control and intervention options
  • Reduction of administrative overhead per project

solution

  • Using existing MIS systems and structures
  • Complexity reduction - only the KPIs defined within the project are recorded in the system
  • Focus on usability – simple visualization of KPIs with  clear operational definitions

added value for company and customerS

  • Acceptance through extension of internal customer perspective and collection of corresponding needs in focus groups
  • Definition of clear customer requirements for future generations of the system